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Factors associated with Americans' ratings of health care quality: what do they tell us about the raters and the health care system?

Chou WY, Wang LC, Finney Rutten LJ, Moser RP, Hesse BW. Factors associated with Americans' ratings of health care quality: what do they tell us about the raters and the health care system? J Health Commun. 2010; 15 Suppl 3:147-56.

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