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Last Name

Heather-Lyn Haley PhD

TitleAssistant Professor
InstitutionUniversity of Massachusetts Medical School
DepartmentFamily Medicine and Community Health
AddressUniversity of Massachusetts Medical School
55 Lake Avenue North
Worcester MA 01655
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    Other Positions
    InstitutionUMMS - School of Medicine
    DepartmentFamily Medicine and Community Health

    InstitutionUMMS - School of Medicine

    Collapse Biography 
    Collapse education and training
    Worcester State College, Worcester, MA, United StatesBAEnglish
    University of Massachusetts Amherst, Amherst, MA, United StatesMASociology
    University of Massachusetts Amherst, Amherst, MA, United StatesPHDSociology

    Collapse Overview 
    Collapse overview


    Heather-Lyn Haley, Ph.D., is a sociologist with a background in medical education, family, and social networks. Her current work focuses on race, power and privilege; reflective practice and cultural competence in medical education. As project manager in the department of Family Medicine and Community Health, Dr. Haley spends much of her time supporting the work of our community-engaged students. She is the founding director of the MLK Semester of Service Student Awards.  Her most recent publications highlight her community-based research with refugees from Burma, as well as curriculum development work she has done with colleagues in correctional health.  She has previously published qualitative research on medical student reflection and numerous methodological papers on the measurement of student, resident and faculty performance during standardized patient encounters. She is vice-president of the Worcester Women's History Project, and is beginning to explore the use of oral history and storytelling in community-building, civic engagement and preventive mental health.

    Positions Held

    *Project Manager for Community Health

    *Assistant professor, Family Medicine and Community Health

    *Dept representative, UMMS Faculty Council 

    *Member, Worcester Partnership for Racial and Ethnic Health Equity

    *Member, City Manager's Coalition Against Bias and Hate


    American Sociological Association

    Worcester Women's History Project

    Audio Journal


    MA in Sociology, University of Massachusetts Amherst 2001

    PhD in Sociology, University of MassachusettsAmherst 2003

    Scholarly Activity

    1. Evaluation of student, resident and faculty programs in population health.

    2. Measurement of teacher identity among primary care preceptors

    3. Evaluation and understanding of student reflective practice

    4. Mentoring relationships within an academic Family Medicine department.



    I am very interested in developing methods for promoting cultural humility and creating the conditions for transformative learning around the topics of race, power and privilege. I am also beginning to approach the topic of health disparities anew, with a focus on the concept of patient-centeredness and a goal of privileging the patient voice in medical encounters. 

    Collapse Bibliographic 
    Collapse selected publications
    Publications listed below are automatically derived from MEDLINE/PubMed and other sources, which might result in incorrect or missing publications. Faculty can login to make corrections and additions.
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    1. Hale JF, Haley HL, Jones JL, Brennan A, Brewer A. Academic-correctional health partnerships: preparing the correctional health workforce for the changing landscape-focus group research results. J Correct Health Care. 2015 Jan; 21(1):70-81. PMID: 25559632.
      View in: PubMed
    2. Haley HL, Walsh M, Tin Maung NH, Savage CP, Cashman S. Primary prevention for resettled refugees from Burma: where to begin? J Community Health. 2014 Feb; 39(1):1-10. PMID: 23861032.
      View in: PubMed
    3. Sullivan MF, Ferguson W, Haley HL, Philbin M, Kedian T, Sullivan K, Quirk M. Expert communication training for providers in community health centers. J Health Care Poor Underserved. 2011 Nov; 22(4):1358-68. PMID: 22080715.
      View in: PubMed
    4. Potts SE, Deligiannidis KE, Cashman SB, Caggiano ME, Carter LH, Haley HL, Ferguson WJ. Weaving public health education into the fabric of a family medicine residency. Am J Prev Med. 2011 Oct; 41(4 Suppl 3):S256-63. PMID: 21961673.
      View in: PubMed
    5. Fischer MA, Haley HL, Saarinen CL, Chretien KC. Comparison of blogged and written reflections in two medicine clerkships. Med Educ. 2011 Feb; 45(2):166-75. PMID: 21208262.
      View in: PubMed
    6. Cahan MA, Larkin AC, Starr S, Wellman S, Haley HL, Sullivan K, Shah S, Hirsh M, Litwin D, Quirk M. A human factors curriculum for surgical clerkship students. Arch Surg. 2010 Dec; 145(12):1151-7. PMID: 21173288.
      View in: PubMed
    7. Larkin AC, Cahan MA, Whalen G, Hatem D, Starr S, Haley HL, Litwin D, Sullivan K, Quirk M. Human Emotion and Response in Surgery (HEARS): a simulation-based curriculum for communication skills, systems-based practice, and professionalism in surgical residency training. J Am Coll Surg. 2010 Aug; 211(2):285-92. PMID: 20670869.
      View in: PubMed
    8. Garg A, Haley HL, Hatem D. Modern moulage: evaluating the use of 3-dimensional prosthetic mimics in a dermatology teaching program for second-year medical students. Arch Dermatol. 2010 Feb; 146(2):143-6. PMID: 20157024.
      View in: PubMed
    9. Haley HL, Ferguson W, Brewer A, Hale J. Correctional health curriculum enhancement through focus groups. Teach Learn Med. 2009 Oct; 21(4):310-7. PMID: 20183358.
      View in: PubMed
    10. Quirk M, Mazor K, Haley HL, Philbin M, Fischer M, Sullivan K, Hatem D. How patients perceive a doctor's caring attitude. Patient Educ Couns. 2008 Sep; 72(3):359-66. PMID: 18684582.
      View in: PubMed
    11. Haidet P, Hatem DS, Fecile ML, Stein HF, Haley HL, Kimmel B, Mossbarger DL, Inui TS. The role of relationships in the professional formation of physicians: case report and illustration of an elicitation technique. Patient Educ Couns. 2008 Sep; 72(3):382-7. PMID: 18619760.
      View in: PubMed
    12. Fischer MA, Harrell HE, Haley HL, Cifu AS, Alper E, Johnson KM, Hatem D. Between two worlds: a multi-institutional qualitative analysis of students' reflections on joining the medical profession. J Gen Intern Med. 2008 Jul; 23(7):958-63. PMID: 18612724.
      View in: PubMed
    13. Mazor KM, Haley HL, Sullivan K, Quirk ME. The video-based test of communication skills: description, development, and preliminary findings. Teach Learn Med. 2007; 19(2):162-7. PMID: 17564544.
      View in: PubMed
    14. Starr S, Haley HL, Mazor KM, Ferguson W, Philbin M, Quirk M. Initial testing of an instrument to measure teacher identity in physicians. Teach Learn Med. 2006; 18(2):117-25. PMID: 16626269.
      View in: PubMed
    15. Mazor KM, Fischer MA, Haley HL, Hatem D, Quirk ME. Teaching and medical errors: primary care preceptors' views. Med Educ. 2005 Oct; 39(10):982-90. PMID: 16178824.
      View in: PubMed
    16. Mazor KM, Fischer MA, Haley HL, Hatem D, Rogers HJ, Quirk ME. Factors influencing preceptors' responses to medical errors: a factorial survey. Acad Med. 2005 Oct; 80(10 Suppl):S88-92. PMID: 16199467.
      View in: PubMed
    17. Quirk ME, Haley HL, Hatem D, Starr S, Philbin M. Primary care renewal: regional faculty development and organizational change. Fam Med. 2005 Mar; 37(3):211-8. PMID: 15739138.
      View in: PubMed
    18. Quirk M, Mazor K, Haley HL, Wellman S, Keller D, Hatem D, Keller LA. Reliability and validity of checklists and global ratings by standardized students, trained raters, and faculty raters in an objective structured teaching environment. Teach Learn Med. 2005; 17(3):202-9. PMID: 16042515.
      View in: PubMed
    19. Ferguson WJ, Keller DM, Haley HL, Quirk M. Developing culturally competent community faculty: a model program. Acad Med. 2003 Dec; 78(12):1221-8. PMID: 14660421.
      View in: PubMed
    20. Starr S, Ferguson WJ, Haley HL, Quirk M. Community preceptors' views of their identities as teachers. Acad Med. 2003 Aug; 78(8):820-5. PMID: 12915377.
      View in: PubMed
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