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Heather-Lyn Haley PhD

TitleAssistant Professor
InstitutionUMass Chan Medical School
DepartmentFamily Medicine and Community Health
AddressUMass Chan Medical School
55 Lake Avenue North
Worcester MA 01655
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    Other Positions
    InstitutionT.H. Chan School of Medicine
    DepartmentFamily Medicine and Community Health

    InstitutionT.H. Chan School of Medicine

    Collapse Biography 
    Collapse education and training
    Worcester State College, Worcester, MA, United StatesBAEnglish
    University of Massachusetts Amherst, Amherst, MA, United StatesMASociology
    University of Massachusetts Amherst, Amherst, MA, United StatesPHDSociology

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    Heather-Lyn Haley, Ph.D., is a sociologist with a background in medical education, family, and social networks. Her current work focuses on race, power and privilege; reflective practice and cultural competence in medical education. As project manager in the department of Family Medicine and Community Health, Dr. Haley spends much of her time supporting the work of our community-engaged students. She is the founding director of the MLK Semester of Service Student Awards.  Her  publications highlight her community-based research with medical legal partnerships and developing health promotion programs collaboratively with recent refugees from Burma, as well as curriculum development work with colleagues in correctional health and faculty development in primary care.  She has previously published qualitative research on medical student reflection and cultural competence, and numerous methodological papers on the measurement of student, resident and faculty performance during standardized patient encounters. 

    Positions Held

    • Assistant Professor, Family Medicine and Community Health AND Dept of Medicine

    • Project Manager for Community Health, Dept of Family Medicine and Community Health

    • Project Manager for Diversity, Representation and Inclusion for Value in Education (DRIVE), Office of Undergraduate Medical Education

    • Project Manager for Collaboratory Community Engagement Data Initiative, Office for Community and Government Relations


    American Sociological Association
    Worcester Women's History Project
    Audio Journal


    MA in Sociology, University of Massachusetts Amherst 2001
    PhD in Sociology, University of MassachusettsAmherst 2003

    Scholarly Activity

    1. Evaluation of student, resident and faculty programs in population health.
    2. Measurement of teacher identity among primary care preceptors
    3. Evaluation and understanding of student reflective practice
    4. Mentoring relationships within an academic Family Medicine department.



    I am very interested in developing methods for promoting cultural humility and creating the conditions for transformative learning around the topics of race, power and privilege. 

    Collapse Bibliographic 
    Collapse selected publications
    Publications listed below are automatically derived from MEDLINE/PubMed and other sources, which might result in incorrect or missing publications. Faculty can login to make corrections and additions.
    Newest   |   Oldest   |   Most Cited   |   Most Discussed   |   Timeline   |   Field Summary   |   Plain Text
    PMC Citations indicate the number of times the publication was cited by articles in PubMed Central, and the Altmetric score represents citations in news articles and social media. (Note that publications are often cited in additional ways that are not shown here.) Fields are based on how the National Library of Medicine (NLM) classifies the publication's journal and might not represent the specific topic of the publication. Translation tags are based on the publication type and the MeSH terms NLM assigns to the publication. Some publications (especially newer ones and publications not in PubMed) might not yet be assigned Field or Translation tags.) Click a Field or Translation tag to filter the publications.
    1. Hale JF, Haley HL, Jones JL, Brennan A, Brewer A. Academic-correctional health partnerships: preparing the correctional health workforce for the changing landscape-focus group research results. J Correct Health Care. 2015 Jan; 21(1):70-81. PMID: 25559632.
      Citations: 3     Fields:    Translation:Humans
    2. Haley HL, Walsh M, Tin Maung NH, Savage CP, Cashman S. Primary prevention for resettled refugees from Burma: where to begin? J Community Health. 2014 Feb; 39(1):1-10. PMID: 23861032.
      Citations: 6     Fields:    Translation:HumansPHPublic Health
    3. Sullivan MF, Ferguson W, Haley HL, Philbin M, Kedian T, Sullivan K, Quirk M. Expert communication training for providers in community health centers. J Health Care Poor Underserved. 2011 Nov; 22(4):1358-68. PMID: 22080715.
      Citations: 3     Fields:    Translation:Humans
    4. Potts SE, Deligiannidis KE, Cashman SB, Caggiano ME, Carter LH, Haley HL, Ferguson WJ. Weaving public health education into the fabric of a family medicine residency. Am J Prev Med. 2011 Oct; 41(4 Suppl 3):S256-63. PMID: 21961673.
      Citations: 2     Fields:    Translation:HumansPHPublic Health
    5. Fischer MA, Haley HL, Saarinen CL, Chretien KC. Comparison of blogged and written reflections in two medicine clerkships. Med Educ. 2011 Feb; 45(2):166-75. PMID: 21208262.
      Citations: 17     Fields:    Translation:Humans
    6. Cahan MA, Larkin AC, Starr S, Wellman S, Haley HL, Sullivan K, Shah S, Hirsh M, Litwin D, Quirk M. A human factors curriculum for surgical clerkship students. Arch Surg. 2010 Dec; 145(12):1151-7. PMID: 21173288.
      Citations: 9     Fields:    Translation:Humans
    7. Larkin AC, Cahan MA, Whalen G, Hatem D, Starr S, Haley HL, Litwin D, Sullivan K, Quirk M. Human Emotion and Response in Surgery (HEARS): a simulation-based curriculum for communication skills, systems-based practice, and professionalism in surgical residency training. J Am Coll Surg. 2010 Aug; 211(2):285-92. PMID: 20670869.
      Citations: 20     Fields:    Translation:Humans
    8. Garg A, Haley HL, Hatem D. Modern moulage: evaluating the use of 3-dimensional prosthetic mimics in a dermatology teaching program for second-year medical students. Arch Dermatol. 2010 Feb; 146(2):143-6. PMID: 20157024.
      Citations: 6     Fields:    Translation:Humans
    9. Haley HL, Ferguson W, Brewer A, Hale J. Correctional health curriculum enhancement through focus groups. Teach Learn Med. 2009 Oct; 21(4):310-7. PMID: 20183358.
      Citations: 5     Fields:    Translation:Humans
    10. Quirk M, Mazor K, Haley HL, Philbin M, Fischer M, Sullivan K, Hatem D. How patients perceive a doctor's caring attitude. Patient Educ Couns. 2008 Sep; 72(3):359-66. PMID: 18684582.
      Citations: 19     Fields:    Translation:Humans
    11. Haidet P, Hatem DS, Fecile ML, Stein HF, Haley HL, Kimmel B, Mossbarger DL, Inui TS. The role of relationships in the professional formation of physicians: case report and illustration of an elicitation technique. Patient Educ Couns. 2008 Sep; 72(3):382-7. PMID: 18619760.
      Citations: 14     Fields:    Translation:Humans
    12. Fischer MA, Harrell HE, Haley HL, Cifu AS, Alper E, Johnson KM, Hatem D. Between two worlds: a multi-institutional qualitative analysis of students' reflections on joining the medical profession. J Gen Intern Med. 2008 Jul; 23(7):958-63. PMID: 18612724.
      Citations: 11     Fields:    Translation:Humans
    13. Mazor KM, Haley HL, Sullivan K, Quirk ME. The video-based test of communication skills: description, development, and preliminary findings. Teach Learn Med. 2007; 19(2):162-7. PMID: 17564544.
      Citations: 7     Fields:    Translation:Humans
    14. Starr S, Haley HL, Mazor KM, Ferguson W, Philbin M, Quirk M. Initial testing of an instrument to measure teacher identity in physicians. Teach Learn Med. 2006; 18(2):117-25. PMID: 16626269.
      Citations: 7     Fields:    Translation:Humans
    15. Mazor KM, Fischer MA, Haley HL, Hatem D, Quirk ME. Teaching and medical errors: primary care preceptors' views. Med Educ. 2005 Oct; 39(10):982-90. PMID: 16178824.
      Citations: 4     Fields:    Translation:Humans
    16. Mazor KM, Fischer MA, Haley HL, Hatem D, Rogers HJ, Quirk ME. Factors influencing preceptors' responses to medical errors: a factorial survey. Acad Med. 2005 Oct; 80(10 Suppl):S88-92. PMID: 16199467.
      Citations: 2     Fields:    Translation:Humans
    17. Quirk ME, Haley HL, Hatem D, Starr S, Philbin M. Primary care renewal: regional faculty development and organizational change. Fam Med. 2005 Mar; 37(3):211-8. PMID: 15739138.
      Citations: 1     Fields:    Translation:Humans
    18. Quirk M, Mazor K, Haley HL, Wellman S, Keller D, Hatem D, Keller LA. Reliability and validity of checklists and global ratings by standardized students, trained raters, and faculty raters in an objective structured teaching environment. Teach Learn Med. 2005; 17(3):202-9. PMID: 16042515.
      Citations: 4     Fields:    Translation:Humans
    19. Ferguson WJ, Keller DM, Haley HL, Quirk M. Developing culturally competent community faculty: a model program. Acad Med. 2003 Dec; 78(12):1221-8. PMID: 14660421.
      Citations: 6     Fields:    Translation:Humans
    20. Starr S, Ferguson WJ, Haley HL, Quirk M. Community preceptors' views of their identities as teachers. Acad Med. 2003 Aug; 78(8):820-5. PMID: 12915377.
      Citations: 19     Fields:    Translation:Humans
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